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We do business responsibly


Responsible business is how we do business. Our purpose is to help people to do more, feel better, live longer.

Trust is essential to delivering on our purpose, which is to improve the quality of human life by helping people do more, feel better and live longer. Trust, in turn, depends on doing business responsibly. We have made 13 commitments across three focus areas to support this.

Our purpose is to help people do more, feel better, live longer

By using our

science and technology to address health needs

By making our products

affordable and available

By being a

modern employer

Being a responsible business

How we will report our performance

A summary of progress against our commitments can be found here (PDF, 1.2mb), and further detail can be found in our global Annual Report.

Sustainable development

The UN Sustainable Development Goals (SDGs) set out a vision for ending poverty, hunger, inequality and protecting the Earth’s natural resources by 2030. Realising this ambition will require the private sector, governments and civil society to play their part and work together in new and innovative ways.

As a science-led global healthcare company, we can make the most important contribution to Goal 3, Good Health & Wellbeing. The scale and nature of our business mean that we also contribute to a number of the UN’s goals through our everyday operations. For examples of how we contribute to the SDGs please download our SDG factsheet.

Our governance structure

Our Board-level Corporate Responsibility Committee (CRC) oversees our responsible business activities. It meets four times a year to provide high-level guidance and reviews performance against our commitments.

Management of key non-financial risks is governed by our Audit and Risk Committee. The Audit and Assurance team supports this committee by providing an independent view to the Board and senior management of how risk is being managed across the business consistent with an agreed Assurance Plan.

Inclusion and diversity

We believe strongly in inclusion and diversity. Not only is it the right way to do business, but it also leads to business success – unleashing the enormous potential of the differing knowledge, abilities, experiences and styles of our people, and enhancing our ability to respond to the differing needs of our patients and consumers.

At GSK, we expect everyone to help create a fair and inclusive work environment where diversity and individuality are embraced, where everyone has a sense of belonging and can bring their best and most authentic selves to work.

Visit our global website to learn more about our global inclusion and diversity commitments from 2020.


In November 2020, we announced ambitious new environmental sustainability goals. By 2030, we aim to have a net zero impact on climate and a net positive impact on nature. Read more about our global environmental approach on our global website.