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Report an Adverse Event

An Adverse Event (AE) is any untoward event associated with the use of any GSK product. Examples of AE include: Death/fatal outcome, drug overdose, abuse or misuse, lack of efficacy or treatment failure, worsening of underlying disease/illness, drug interactions, abnormal lab findings, product quality complaint resulting in an AE, medical device incidents, use of drug during pregnancy/breast feeding.

When you receive an AE, the following information is required;

  • Name of GSK suspect product
  • Details of Adverse Event or pregnancy
  • Patient’s age, name (initials), phone number and sex
  • Reporter’s details,  name and phone number
  • Date you received the information

 To report an AE you can do either of the following.

  • Call the GSK PV Toll free line 0800CALLGSK (08002255475)
  • Call/send an email to the underlisted contacts;

Named Safety Contact (NSC): Dr. Laja Odunuga


NSC Back up: Dr. Olagoke Ewedairo


You can also report Adverse Events to any GSK staff who will immediately notify the Safety Team.